Compliance

The Pfanner Group is committed to the following values (summarised)

Resource Consumption and Sustainability | PFANNER is aware of the environmental impact of its business activities and actively takes responsibility for the environment. Going beyond the requirements of environmental legislation, PFANNER continuously works to improve its procedures and processes in order to further reduce the environmental impact of its business activities. In doing so, PFANNER makes a sustainable contribution to maintaining a healthy working and living environment.

Integrity and Ethics in Business | PFANNER is committed to treating its business partners with respect and honesty. This includes, in particular, fair competition and discretion when handling trade secrets, other sensitive data and confidential information. PFANNER does not tolerate corruption, extortion or bribery in any form.

Social Responsibility | PFANNER is committed to fully respecting and protecting fundamental human rights and needs, human dignity and fundamental workers’ rights, including in countries where these are not, or not fully, protected by law.

Quality | PFANNER is committed to producing products of the highest quality and providing its business partners with the best possible information. We guarantee our customers safe, hygienically sound and high-quality products.

Compliance with Laws | PFANNER is committed to complying with national laws, international legal requirements and all other external and internal regulations. Our managers are responsible for ensuring that no legal violations occur within their respective areas of responsibility that could have been prevented through appropriate supervision and organisation.

To monitor and enforce compliance with laws and regulations, PFANNER has implemented a Compliance Management System. A Compliance Management System comprises measures designed to ensure compliance with national and international regulations and thereby prevent breaches of rules within the Group. In particular, it is intended to support lawful conduct by managers and employees.

To help identify misconduct such as bribery, theft or breaches of the company’s internal standards of conduct, PFANNER provides a whistleblowing portal. Employees, business partners and customers who become aware of potential breaches of laws, standards or codes of conduct can report them using the contact details below or via the whistleblowing portal. Reports are received by the Compliance Officer, who will promptly investigate the matter.

Reports submitted through the whistleblowing portal can also be made completely anonymously. Documents containing relevant information about the suspected breach may also be attached to the report. Your report will be processed through an external reporting platform operated by a specialist provider. Reports can only be accessed by the Compliance Officer, and IP addresses cannot be traced. All necessary technical measures have therefore been implemented to ensure the anonymity of whistleblowers.

We investigate all reports with due care and, where necessary, take appropriate action. PFANNER ensures that all reports are treated confidentially.